
Frequently Asked Questions
Find your answers here
Products
1. Where are LAM products made?
Our products are made in East Asia - In factories that are proudly certified with ISO 9001, ISO 13485, OEKO-TEX, GOTS, FDA, TÜV, CE, and BPI, meeting the highest standards for quality, health, safety, and sustainability. We prioritise your well being and the planet, ensuring our products are made with sustainable materials under ethical and safe manufacturing conditions. Additionally, we ensure that our partners uphold equal opportunities, diversity, and environmental responsibility at every stage of production.
2. How do I choose the right LAM product for my needs?
We offer a variety of Disposable and Reusable period products to suit different flows and preferences:
Panty Liners: Best for light flow, daily freshness, or as backup with other products.
Super Pads: Ideal for normal to heavy flow, offering ultra-thin, breathable protection, and a wider back for added security.
Max Pads: Designed for heavy to very heavy flow, including postpartum use, with extra absorbency and a wider back for added security.
Menstrual Cup (Small & Large) - A long lasting, eco-friendly option:
- Small Cup (25ml): Best for light to normal flow, beginners, or those with a low cervix.
- Large Cup (30ml): Ideal for normal to heavy flow, experienced users, or those with a high cervix.
- Reusable Pads: A highly absorbent, sustainable alternative suitable for all flow levels, also great for bladder leaks and postpartum use.
Still unsure? Feel free to reach out, and we’ll be happy to help you find the perfect
fit!
3. Why does LAM use bamboo instead of cotton?
At LAM, we choose bamboo over cotton because it is more sustainable, absorbent, and gentle on the skin. Here’s why bamboo is the better choice for our period care products:
More Sustainable: Bamboo grows faster than cotton, requires less water, and doesn’t need harmful pesticides or fertilisers. This makes it an eco-friendly and renewable resource.
More Absorbent: Bamboo fibres are naturally more absorbent than cotton, helping to lock in moisture and keep you feeling dry and comfortable throughout the day.
Gentler on Skin: Bamboo is naturally antibacterial and hypoallergenic, making it perfect for sensitive skin. It helps reduce irritation, unlike some cotton products that may contain chemicals or pesticides from traditional farming.
More Breathable: The natural breathability of bamboo fibres allows for better airflow, reducing moisture build-up and preventing discomfort or odours.
Processed Sustainably & Safely: Our bamboo is converted into fibres using a certified closed-loop process that meets the OEKO-TEX Standard 100. This ensures minimal environmental impact while guaranteeing that LAM pads are completely free from harmful chemicals.
By choosing bamboo, we ensure that LAM products are better for both your body and the planet.
4. Are LAM's products suitable for sensitive skin?
Yes, our products are hypoallergenic, free from harmful chemicals, and suitable for all skin types, including sensitive skin.
5. Are LAM's products free from harmful chemicals?
Absolutely. Our products are free from chemicals, bleaches, BPA, toxins, and plastics, ensuring safety and comfort.
6. Are LAM products cruelty-free?
Yes, our products are entirely free from animal by-products and animal-derived ingredients. We are also committed to cruelty-free practices, ensuring that neither we nor any third parties conduct animal testing on our behalf.
7. How long does it take for LAM Disposable products to biodegrade?
Our pads are 80% biodegradable and decompose within 6 months to 1 year under optimal conditions. This is significantly faster than conventional plastic-based pads, which can take over 500 years to break down.
We remain committed to advancing our products toward being 100% biodegradable.
8. Do your Disposable Products have a SAP core?
Our Disposable Products offer the same high level of absorbency as conventional options, allowing everyone, regardless of their flow to confidently transition to sustainable alternatives. Some period pads contain super absorbent polymers (SAP) - which many conventional brands use synthetic SAP, typically in the form of small beads or granules that may contain micro-plastics.
Instead, our pads feature a non-toxic, super absorbent core made from 70% biodegradable wood pulp and 20-30% plastic-free SAP. Since the core is just one of seven components in our pads, the total SAP content remains minimal.
9. Are LAM Reusable Pads good for bladder leaks or postpartum?
Yes! Our 4-layer protection system makes them ideal for light bladder leakage and postpartum use. They are soft, breathable, highly absorbent, leak-proof and plastic-free.
10. How do I use and care for the Reusable Products?
Our menstrual cups can be worn for up to 12 hours, while our reusable pads should be changed every 4-6 hours for optimal hygiene and comfort, depending on your flow. Detailed usage and care instructions are provided with each product.
11. How should I clean and maintain Reusable Products?
Reusable products should be rinsed after use and washed as per the provided care instructions to ensure longevity and hygiene.
12. Where can I buy LAM products in real life?
At the moment, LAM products are available for purchase directly through our website, where you can shop from the comfort of your home. We are also working on expanding our presence, so keep an eye out for updates on where to find our products in stores near you!
Orders & Payment
1. What payment methods do you offer?
We support payments using Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, Maestro, Shop Pay, UnionPay.
2. What do I do if my product is damaged?
If your order arrives damaged or is lost in transit, please contact us immediately at hello@lamforyou.com. We will work with the courier to resolve the issue as quickly as possible. We may require photos to process your claim.
3. What if I have an issue with my order?
Please contact us immediately at hello@lamforyou.com.
4. Do you charge tax?
No! Period care is free from VAT in the UK.
Delivery & Returns
1. Where do you deliver to?
We currently only deliver across the United Kingdom.
2. How much is the delivery cost?
- Royal Mail UK Tracked 48 delivery for a flat rate of £3.50.
- DPD UK Next Day delivery for a flat rate of £6.50.
- Free Shipping: Orders over £20 or more qualify for free Royal Mail 48-hour tracked shipping.
3. When will my order be sent?
All orders placed before 4PM from Monday-Saturday are dispatched the same day via Royal Mail UK Tracked 48 or DPD UK Next Day delivery.
Once your order has been shipped, you'll receive a confirmation email with a tracking number, and you'll have access to a client portal to monitor its progress.
Please note that delivery times are estimates and may be impacted by factors such as courier delays or public holidays.
4. Can I return my order?
We want you to be completely satisfied with your LAM products. However, due to the nature of our items, we are unable to accept returns.
Didn't find the answer you were looking for?
We're here to help! Click the button below to fill out
a short form with your query, and we'll get back to you. You can also email us
at hello@lamforyou.com. We're happy to assist!